INFORMATION
GETTING HERE
LOCATION
It’s easy to reach Margam Country Park by car, its just off the M4
Margam Country Park, Margam, Neath Port Talbot, Glamorgan, SA13 2T
CAR
There is car parking available on both days, More information available soon.
COACH
We will be running coaches from Swansea, Cardiff, Rhondda and Bristol to and from the event. Tickets will be available to purchase on Skiddle. More information coming soon.
TRAIN AND BUS SERVICES
Bus X1, a Cymru Clipper runs frequently (less on Sundays) from Swansea bus station (stand G). The journey takes about 55 minutes. Hop off at the main entrance. Bus X1 also runs from Port Talbot bus station and train stations (10-15 mins) and Bridgend bus station (25 mins, and a 5-minute walk from the train station).
There are direct trains to Bridgend from: Cardiff Central (20 mins), Newport (30 mins), Bristol Parkway (55 mins), Aberdare and Cheltenham. There are direct trains to Port Talbot Parkway from: Swansea (20 mins), Llanelli (50 mins) and Milford Haven. Trains from London Paddington and Manchester Piccadilly stop at both stations.
Lets check train time tables for last trains
TAXI SERVICES
You can order a taxi straight to the grounds of Margam from your location. Local taxi services are Uber, Red Dragon, Yellow Cabs, Jackson Cabs Ltd, NTC - Neath Taxi Cabs, Neath Premier Taxis and Central Cabs Neath.
ACCOMODATION
If you are looking to stay in the area you can find nearby location HERE
TICKETS & ENTRY
TICKETS
Tickets are on sale from Friday 26th April for priority customers, with general release on Monday 29th April
You can sign up for priority access HERE
MOBILE TICKETS
Tickets purchased through Skiddle - our official ticket provider will be available on the App.
PURCHASE OPTIONS
Tickets can be purchased online at Skiddle HERE
BOX OFFICE
The box office will be open from 2pm - 7pm on the day of the event.
WHAT ARE THE PAYMENT PLAN OPTIONS?
Payment plans are available for this event. Please purchase a ‘Carl Cox Payment Plan’ ticket where you will be required to pay a deposit and 2x instalments via Skiddle.
CAN I GET A REFUND?
Tickets are non-refundable. Please refer to the terms and conditions on our website HERE
IS THE EVENT OUTDOORS?
Yes, please ensure you dress for the weather and don’t forget your sun cream!
CAN I BRING A CHAIR?
Fold away seating is NOT permitted. If you need request a chair for accessibility reasons please email info@solopromotions.co.uk
IF IT RAINS, WILL THE EVENT GO AHEAD?
Absolutely! Concerts are only ever cancelled due to the weather if the conditions become dangerous. However, you cannot bring an umbrella, so please dress appropriately and bring waterproofs.
WHAT IS YOUR AGE POLICY?
This is a strictly 18+ event. Valid ID is required upon entry.
CAN I BRING FOOD AND DRINK?
Food and drink are not permitted however there are food and drink concessions within the event.
1 x sealed water bottle is permitted per person max 500ml
1 x empty refillable water bottle
CAN I APPLY TO BE A TRADER?
Yes, please email info@solopromotions.co.uk
CAN I BRING A DOG?
No animals, other than guide or hearing dogs, are permitted on site.
ACCESSIBILITY
How do I purchase an Accessible Ticket?
We want Solo Promotions ltd to be an event accessible for all. To ensure we have the correct level of facilities we ask customers to purchase ticket on Skiddle and contact us info@solopromotions.co.uk where we will issue you with the correct ticket type in advance of the event.
Accessible tickets are avaiable for anyone with accessibility needs
• Wheelchair Platform
• Ambulant
• Deaf/Hard of hearing
• Essential Companion
If you have any questions, please contact info@solopromotions.co.uk
What if I require an Essential Companion?
Once you have purchased your ticket please let us know if you require an accessible ticket with the addition of an essential companion by contacting info@solopromotions.co.uk. Please note that there will be an approval process, for the approval process, you will be contacted to provide supporting documentation for validation of your request.
Please check the terms and conditions for companion tickets to see what type of supporting documentation you can provide.
If your request for a companion ticket is not approved, Skiddle can advise on the procedure.
Terms and Conditions for Essential Companion Tickets
If you have selected a companion ticket, you will be contacted to provide one of the following forms of supporting documentation as evidence to grant a complimentary companion ticket:
• Any level of DLA
• Any level of PIP
• Medical professional’s letter
• Armed forces independent payment
• War disablement pension
• D/Deaf or blind registration
• Nimbus access card
• Blue Badge – Only accepted as adequate evidence for accessible car parking.
If you have any questions, please contact info@solopromotions.co.uk
Accessible Viewing Area
The accessible viewing area is located with a prime view of the stage. There are accessible toilets situated at the accessibility viewing area and main toilet blocks in the area.
The accessible viewing area has a limited capacity and is strictly for access customers plus 1 companion only.
Please get in touch if you have any questions
Accessible Toilets
Accessible toilets situated at the accessibility viewing area and main toilet blocks in the area.
Ground Conditions
Grounds are flat and unrestricted.
Strobe Lighting and Special Effects
Smoke machines, strobe lights, fireworks and other effects may be in use at this event. Anyone affected by these should bear this in mind.
Medication
You are permitted to bring required medication. Please bring a copy of your prescription or a doctor’s note. Please make sure you only bring enough for the duration of the festival and ensure you keep it safe with you at all times.
Chairs
Fold away seating is NOT permitted. If you need request a chair for accessibility reasons please email
Assistance Dogs
Assistance dogs are permitted on site. If you require to bring a registered assistance dog, please contact info@solopromotions.co.uk. Please ensure the dog will need to be comfortable with all aspects of the event described.
Temporary Impairments
Please note that Solo Promotions ltd accessible facilities cannot cater for people with temporary impairments such as broken bones, healing injuries and those who are pregnant.
If you do have a temporary impairment, please be aware that there will be a lot of walking to get around the festival and not many places to sit.
If you have any questions, please contact info@solopromotions.co.uk
Accessible Transport
There is an accessible drop off point 50 meters from the entrance. If you are arranging to get public transport, please check with the bus/train company for their accessibility options.
How far is the drop of point to the main entrance?
There is an accessible drop off point 50 meters from the entrance.
Contact us
Please email info@solopromotions.co.uk for any more performance access enquiries.
SAFETY & SECURITY
Free Drinking Water
There is free drinking water available at the re-fill drinking stations. Please look out for the signage within the arena.
1 x sealed water bottle is permitted per person max 500m
1 x empty refillable water bottle per personl
If you have a medical condition, then a doctor’s note will permit diet-specific food and drink only.
Welfare Tent
There are medical and welfare facilities available within the arena. The medical point will be
clearly identified Please ask a member of security to direct you to the facilities if required.
Medication
You are permitted to bring required medication into Solo Promotions LTD. Please bring a copy of your prescription or a doctor’s note. Please make sure you only bring enough for the duration of the festival and ensure you keep it safe with you at all times.
Bag Policy
Small bags are permitted. Bag searches will be in operation.
Prohibited Items
You can see all prohibited items in our terms and conditions.
Crime Prevention
We advise against bringing valuables to the event, however, if you choose to do so please keep
them hidden from view where possible.
Can I bring an Umbrella?
Umbrellas are not permitted as they obscure the view for others.
Can I bring a Camera?
Any cameras that are deemed as “Professional” will not be permitted into the arena.
Permitted:
Non-Professional Recording Equipment (Shoot Cameras, Flip Video Cameras, etc)
Not Permitted:
Professional Recording (Photo, Video, Audio) Equipment (NO Detachable Zoom Lense, Tripods
or Other Commercial Equipment) Selfie Sticks
Re Admittance Policy
There is strictly no readmission on the day. Day ticket holders should expect queues at the entry gate and arrive with plenty of time before the first act they wish to see – no refunds will be given for acts missed.